2

Service quality in blood donation: satisfaction, trust and loyalty

Année:
2019
Langue:
english
Fichier:
PDF, 927 KB
english, 2019
4

An analysis of quality management in franchise systems

Année:
2005
Langue:
english
Fichier:
PDF, 234 KB
english, 2005
6

Tangibility as a quality factor in electronic commerce b2c

Année:
2006
Langue:
english
Fichier:
PDF, 222 KB
english, 2006
9

Servqual: Its Applicability in Electronic Commerce B2C

Année:
2005
Langue:
english
Fichier:
PDF, 13.92 MB
english, 2005